Settings: Payment Terms
Learn how the Payment Terms section lets your business create the payment options used throughout the CRM, helping commercial documents stay clear and consistent.
Thought Process
The Payment Terms section gives the business a central place to define how payment expectations are handled across the CRM. Not every customer or transaction will always work in the same way, so this area allows the organisation to create the options it needs.
By storing payment terms in Settings, the CRM can use a controlled list of approved terms throughout quotes, invoices, and other commercial areas. This helps reduce confusion and makes it easier for staff to choose the right option when working with customers.
Why it matters
Payment expectations are an important part of commercial documents, so the options used by the business need to be clear and consistent.
Why it helps
A central list of payment terms makes it easier to manage commercial rules and helps avoid staff using unclear or inconsistent wording.
What This Section Does
Due on Receipt
Create a payment term for immediate payment, where the balance is due as soon as the document is received.
Net Days
Create terms based on a set number of days, such as 7, 14, or 30 days, depending on how your business agrees payment schedules.
End of Month
Create payment terms based on end-of-month handling where this better matches the way the organisation trades.
Store multiple options
The CRM can hold a range of payment term options so staff can apply the correct one depending on the situation.
Edit and maintain terms
Existing payment terms can be reviewed and updated as the business changes how it handles customer payment arrangements.
Support default settings
The terms created here can also support other settings, such as the account’s default payment terms.
Simple Walkthrough
- Go to Settings.
- Open the Payment Terms section.
- Create a new payment term with a clear name and suitable type.
- Choose whether the term is Due on Receipt, Net Days, or End of Month.
- Save the new term so it becomes available in the CRM.
- Review and update existing terms as your commercial setup develops.
Getting the Most From Payment Terms
Keep names simple
Use labels that are easy for staff to understand so the correct terms can be chosen quickly and confidently.
Match wording across documents
Keeping payment terms central helps make customer-facing documents more consistent and easier to understand.
Review terms when policy changes
If the business changes how it invoices or chases payment, revisit this section so the available options still reflect the right approach.
Check related defaults
After creating or changing terms here, it is worth checking your default payment terms setting as well.